Add On Modules
Appointment Reminder
Auto Answer on CO
Automatic Hold
Automatic Privacy
Background Music
Busy Station Callback
Busy Lamp Field (BLF)
Call Coverage Key*
Call Forwarding
Call Forwarding Override
Call Logs*
Call Pickup
Direct Station Selection (DSS)
Do Not Disturb (Override)
Do Not Disturb (Programmable)
Door Lock Release

Exclusive Hold
Group Listening
Headset Operation
Hearing Aid Compatible
Line Queuing with Callback
Line Skipping
Loud Ringing Interface
Manual Signalling
Message Waiting Light
   Indication
Mute Microphone / Handset
Off-Hook Ringing
Off-Hook Voice Announce
One Time Do Not Disturb
One Touch Dialing Keys
On-Hook Dialing
Privacy Release

Programmable Keys
Programmed Station
   Messages
Protection from Barge-In
Pulse to Tone Switchover
Redial
Remote Hold
Ring Modes
Ringing Preference
Speakerphone
Station Lock
Terminal Status Indicator
Tri-Colored Lights
Volume Settings
Wall-Mountable Keysets

Account Code Display
Call Duration Timer
Call for Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Number 
Conference Information

Date and Time Display
Dial by Name
Dialed Number
Enhanced Station Programming
Identification of Recalls
Identification of Transfers
Message Waiting Caller
   Number

Outside Line Identification
Override Identification
Programmable Message
   Display
Soft Keys
Stopwatch Timer
Text Messaging
UCD Supervisor Displays

Features:

Networking
Connect to another iDCS 100 or iDCS 500 system so that all appear to be one common system with features like Desk to Desk Dialing, Centralized Voicemail, and Display features.

Voice Over Internet Protocol (VoIP)
Provides a gateway for your local LAN, which can be connected to the internet, intranet (WAN), etc., allowing telephone calls over the data network.

Computer Telephony Integration (CTI)
Allows the iDCS 100 and your personal computer to integrate on a local area network (LAN).

Smart Operator
A software application that connects to the iDCS 100 CTI link and provides a PC based attendant console adjunct. It offers improved visibility of station status within the system, making directory searching easier. Smart operator provides users with features like 911 Alerting which allows the attendant to locate the 911 caller's origin within the network.

SmartCentre
An Automated Call Distribution (ACD) reporting package that connects to the iDCS 100 CTI link and provides group status information to a reader board as well as a variety of printed reports showing current and historical data.

TAPI 2.1
LAN based solution that allows the iDCS 100 to communicate directly with individual computers over the company computer network.

Automatic Call Distribution (ACD)
Provides an economical call center application to the iDCS 100. When used in conjunction with SmartCentre, the following system features are available:

• Call center operation
• Real time call status monitoring
• Historical reporting
• Scheduling

Directory Names
Each station, station group and outside line may be assigned to a directory name. In addition, speed dial numbers and outside numbers may be assigned directory names. With the Dial By Name feature, users can scroll through the list of names after searching for a match on the first letter of the name and then place the call by pressing a single button.

Station Pair
This feature allows two telephones, such as a keyset and a cordless phone, to be "paired" so that they appear to act as the same station. Calls to the primary telephone will ring both telephones. Other features, such as Message Notifictation, DND, Call Back, Call Forwarding, and Class of Service, will follow the settings of the primary telephone.

Live System Programming
The system can be programmed from any display keyset or by a personal computer either directly or connected to the internet, without interrupting normal system operation. There are three levels of programming: technician, customer, and station. The technician level has access to all programs and can allow the customer to access the system program as needed.

Station Message Detail Recording (SMDR)
The system provides records of calls made, received and transfered. Connecting to a customer-provided printer or call accounting system to the iDCS 100 will allow collection and printing of these records.

Disinctive Ringing
Users can determine the type of call received by the type of ring heard. Outside calls are designated by a single repeated ring, while internal calls have a double repeated ring.

SVMi-4 / SVMi-8
The iDCS 100 can be equipped with either Samsung's proprietary voicemail/auto attendant cards. The SVMi-8 provides up to 8 ports of voice mail processing. Since these voice mails are integrated into your system they provide users with features such as one touch call record, answering machine emulation, voice box administration and interactive display prompts.

Tenant Service
The iDCS 100 supports two forms of tenant service as detailed below:

System Splitting

In System Splitting, each tenant is totally separate in the system and no intercom calling between tenants is permitted.

Port Splitting

In this form of Tenant Service system, programming is used to allow or deny access to making and receiving calls on a per station basis. This feature allows common items in the system such as Operator Group and LCR, to be used by everyone on the system, while ensuring that each company can only access their own lines and incommimg calls.

Walking Class of Service
This feature allows users to make calls or use features from a station that is restricted. After the call is completed, the station returns to its originally programmed class of service.

Least Cost Routing (LCR)
Allows the iDCS 100 to automatically select the most cost effective route for the outside number dialed by any station.

Multi Language Display
Allows any station user the option of using English, Spanish, or French languages on their display.